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  1. RemoteMeeting
  2. Troubleshooting
  3. Audio & Video

Audio & Video

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  • How to check the camera’s resolution.
  • How can I solve the problem “Camera is being used by another application”?
  • How to check the camera’s compatibility? (camera is not recognized, verify compatibility)
  • Camera is not recognized on Window 10.
  • Blur background is not available or disabled (How to - Enable hardware accelerator)
  • Cannot play the recorded meeting (video)
  • How do I allow webcam access in Kaspersky Antivirus?
  • Camera is not working properly on the Lenovo notebook
  • Audio does not work properly on iOS or Android
  • Camera is not recognized (multiple camera)
  • Cannot enter the lounge or to the meeting room (endless loading)
  • How do I configure the microphone?
  • Cannot play the recorded video
  • Recording time is different than the actual recorded time
  • Sound is not shared while sharing the screen
  • Cannot share the Powerpoint with Application sharing
  • Camera is not recognized even after changing the settings
  • Bluetooth headset or microphone does not work properly in RemoteMeeting
  • I can’t join or start a meeting (unsupported HD quality webcam)
  • Why my voice cannot be heard? (microphone/speaker check)
  • Camera is not recognized due to Webcam programs
  • Camera is not recognized on Samsung laptops
  • Audio stutters or hears severe howling
  • Video duality suddenly degraded
  • I Cannot See The Video Or Hear Audio Of Other Participants. Or Other Participants Cannot See My Video Or Hear My Audio.
  • Video shows in black or stopped
  • Access To The Camera And Microphone Has Been Blocked.
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