Using a camera with an unsupported resolution might limit the features and service when starting or joining a meeting in RemoteMeeting.
Check the resolution of the installed camera to be used for the meeting.
Open the site below to verify the model and the resolution.
https://webrtchacks.github.io/WebRTC-Camera-Resolution/
1. Upon opening the page above, installed camera is automatically recognized and displays the device name.
* If the device’s name is not displayed, check the installation and connection to make sure that the device is functioning correctly.
Refer to : My camera is not recognized. (pre-check)
2. Press the [Quick Scan] button to view the camera’s resolution.
3. RemoteMeeting service uses cameras that support HD and VGA resolution ( 720, 480, 360 ).