Bluetooth headset or microphone does not work properly in RemoteMeeting

If you are unable to use your Bluetooth headset/microphone when joining a RemoteMeeting conference, please refer to the link below.

If the headset/microphone still does not work after checking the settings, it is necessary to check if the device is compatible with the PC normally. In the case of a headset/microphone with a Bluetooth connection, it may be difficult to use it smoothly even if you check the above settings due to compatibility issues.

How to diagnose microphone connection


Or, if you can use a headset/microphone on your PC, but you can't only use RemoteMeeting, please check the link below.

Camera and microphone access is blocked


If the problem persists, contact us via Helpdesk.

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