I am getting a pop-up message saying "Cannot connect".

If the message "Cannot connect" appears when connecting to the RemoteMeeting service, check the firewall information and contact the network administrator.

* If you have a firewall, please provide the network information to the network administrator.


If the problem persists, please contact us via Helpdesk with the following information.

- OS information of the PC in use, PC specifications (CPU, Memory), network bandwidth
- Network environment used (firewall, proxy, wired/wireless, network speed-fast.com)
- Browser name and version information
- The address of the room where the connection was attempted (full domain information)

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