RemoteMeeting service is available on devices with low specification.
But, the decoding and encoding process during the videoconferencing requires large resources and higher processing power.
Devices released on or prior to 2015 with Android OS 5.0 (lollipop) installed will not be able to join the meeting. Therefore, make sure to have the device updated to the latest OS before joining the meeting.
This is a list of known devices with insufficient resource for encoding/decoding process.
Please, check your device’s model number and OS version below.
| Manufacturer | Released | Device name | OS version |
| Samsung | 2015 | Galaxy S6 | 5.x |
| Sony | 2015 | Xperia Z4 | 5.x |
| Fujitsu | 2015 | Arrows Nx | 5.x |
| LG | 2015 | Optimus G pro | 5.x |
| LG | 2015 | V10 | all |
| Sharp | 2015 | Sharp AQUOS Xx2 | 5.x |
| Sharp | 2015 | Sharp AQUOS Xx2 mini | 5.x |