In the event of a connection failure with the server, check the information below.
[Cause and problem solving]
The RemoteMeeting service must be able to use TCP and UDP bidirectional on port 3478 for a smooth media (video/audio) connection.
If you are using a VPN or proxy, you must disable the settings or allow firewall to use RemoteMeeting service.
Check the information below and contact your company's network administrator.
If the problem persists, please contact us via Helpdesk.